How long does it take for Hope Squad Customer Support to get back to me?
If you email us at
support@hopesquad.com or call us at 801-342-3444, our goal is to get a response back to you within two hours. Please note that we are only in the office from 8 AM to 5 PM MST Monday through Friday. Any questions outside of working hours will not be responded to until we return to the office.
Thank you!
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How long does it take for Hope Squad Store Orders to Arrive?
Since our items are made to order, please allow for a two-week lead time to prepare items plus shipping time. With questions about your order, navigate to the Hope Squad Store. Scroll to the bottom of the page and select "Help". Then reach out for ...
What is Hope Squad?
Hope Squad is a school-based, peer-to-peer suicide prevention program that empowers, trains, and mentors students, who were nominated by their peers, to recognize suicide warning signs and report them to trusted adults. Supported by the community and ...
What is the Hope Squad Advisor Portal?
The Advisor Portal is a tool provided to give each advisor the support and resources they need to successfully help, teach, and train their Squads. In the Hope Squad Advisor Portal, the following resources can be found: Grade-level appropriate ...
Where can I find Hope Squad Officer Guides?
To find the Hope Squad Officer Guides, click on Squad Success and select the Hope Squad Officer Guide under Key Materials. There, you will find detailed information about various Hope Squad Officer roles, including: President’s Guide Vice President ...
Can I personalize my Hope Squad T-shirts?
To have shirts featuring your school's name or sponsor logos, please reach out to Grace@hopesquad.com. Kindly provide your school's name and any sponsor logos, and we'll create a custom design for you to order. You can refer to our t-shirt guidelines ...